FORT MEADE, Maryland –
Starting Dec. 1, the DEERS/ID Card Section office in the Personnel Division of Joint Base Myer-Henderson Hall will begin receiving customers that have made an appointment via their website to receive their CAC or military identification cards. (Joint Base Myer-Henderson Hall PAO photo by Nell King)
Everyone managing a DMA-hosted official DOD public-facing website must have a DOD Common Access Card (CAC). Currently, to get management access to an AFPIMS official DOD public facing website, begin by having someone in the unit who is already recognized in the system writing an email to the service desk that includes the name of the new website user, the roll they will require (Website Manager, Content Manager, Content Provider), the supervisor’s name, phone number and email and a copy of the individual’s current Information Assurance completion certificate.
Later this year, once the WEB.mil learning management system is migrated to DAU, the process will begin in DAU with an automated dual-use System Authorized Access Request (SAAR) DD form 2875 and an online User Agreement. Once that process is in place, this information will be updated.
Once the DMA service desk determines the new user has a bone fide connection to the unit and has completed the required Information Assurance training, the new user will be referred to WEB training at https://webtraining.dma.mil. Upon completion of the appropriate level of WEB training – Website Manager, Content Manager or Content Provider – the training account will be converted to CAC access for the appropriate website.
The new user will then have the appropriate level of access and can submit tickets to the service desk with any questions or bugs via the DMA WEB Service Desk. All users are encourage to get a DAP account to monitor metrics of the website.
Accounts that are inactive for more than 90 days will be automatically inactivated.
Units often contract website content management support frequently combined with social media support. Units must arrange for their contracted web support to obtain a CAC even if the contractor will not access the installation or use military email. A CAC is required to manage a DMA-hosted official DOD public-facing website. Alternatively, units that require more support for their websites can leverage the contract at DMA to procure website manager(s) to support their official communication efforts.
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